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Cant log in anymore for last week

Hey all,

I keep getting the same 'Connection failed' message for the last week. 'could not connect to online services. Connection interrupted by user'. I have reinstalled the game. Power cycled my XBOX Series X and rebooted router and still no progress. Dropped a support ticket as well and no response. Any suggestions please? thanks!

Right, I found out I have been permanently banned for cheating but I haven't cheated at all. Iplay on xbox series x and that is it. I have a standard and elite controller and am the only person that plays on my console. I have no idea why this has happened. Filed an appeal.
 
I have seen this before with actual cheaters unfortunately. Hopefully they do a review of what you were potentially banned for.
 

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