Unbelievable Customer Services

[Beso]

I bought COD vanguard in November 2021, and can not play campaign till now, my case has been open for 4 months now, and simply no one cares from their support team.

No.wonder they are losing ground

 

[Manoman]

Out of ALL games I ever played its the worst CS by far. They rely on loyal customers just paying. But reading about their problems in house Im guessing that caring isnt their best attribute anymore. Worse for every year.

 

[Beso]

Now they have closed my case without resolving it, ignoring my emails, they are getting worse by time

 

[Happy Unlucky]

Oh do I have a story on Call of Duty's bad customer service. My boyfriend's account was stolen, so he couldn't access it. He contacted customer service over and over, but no response. Guess how long it took him to get his account back.

THREE AND A HALF MONTHS. Isn't that just absolutely insane? Damn, I was so frustrated. I lost my #1 CoD playing buddy. I can't believe the customer service is so bad that it took them almost four months to solve a security issue.